Testimonials

David Griffith - Honolulu, Hawaii (Buyer)

Jeff - is very thorough and attentive, ALWAYS; he is most definitely the "go to guy".....................dg

Michael Redman, Texas (Seller)

Professional, dedicated and focused on delivering a valued service for the homeowner and the professionals he serves.

Denise Karabinus (Buyer)

Jeff helped us buy a condo in Downtown 5 years ago. Over the past five years he made a consistent effort to stay in touch and became a valued friend. We have gone through different phases in terms of our realty needs. A one point we wanted to look at buying an investment property but did not follow through on that idea. Jeff has taken a supportive and guiding role in helping us understand the market without any pressure to buy.

We are very impressed with Jeff's knowledge and abilities as a realtor. He has grown and matured into his current role and seems more confident and capable than ever to lead buyers through the process.

I count myself lucky to know Jeff. I had complete confidence in his ability to lead us through our second home buying process. Working with someone known and trusted to us was very important. Such a large purchase can be so intimidating but Jeff, Taryn and his team made this very smooth and seamless for us. Jeff intuitively and thoughtfully found the perfect home for us and our 3 year old son—which we greatly appreciate! Lee-ann of Pacific Homes did a great job with the Funding and Lending part even in hard lending atmosphere with Covid 19. It was nice to have the support and encouragement of the trainees— Scoop and Stephanie who were present every step of the way as well. I wish them luck on their training.

Kim Hanawahine did a great job making all of deadlines as stress free as possible.

Excellent! I will refer friends and colleagues.

Aaron Hutcherson, Ewa Beach (Buyer)

Jeff is the man! Trying to buy a house in Hawaii while physically in Texas was very stressful but Jeff took all our stress away and made it a really easy process for us. Can’t thank him enough for all the work he did on our behalf. I would recommend anyone buying a house to call Jeff, you won’t find a better agent out there.

Dan Arthur, Hawaii (Seller)

Jeff Char is the best in the business. He found me a perfect rental on my first day on Oahu and then a year later we bought a house on the first try on the first day we looked at them with him. He closed it under asking and in 22 days!

Then 3 years later when it was time to sell that property , Jeff was the only realtor I wanted to use. He sold the property for above asking within 5 hours of listing it!

Gail M. Abrena-Agas, Aiea (Buyer)

We moved to Hawai'i from Los Angeles in 2016 and understood right away that the Hawai'i housing market is competitive and unique. Knowing this, we could not have asked for a better representative for our first home purchase. From the beginning, we were given a thorough run down of what to expect in the home buying process. Jeff quickly grasped what our ideal home was and always highlighted listings he knew we would be interested in, even though we received timely emails with the listings. He made sure we wouldn't miss any opportunity to find our home. He is knowledgeable and patient in explaining every aspect of the purchase contract and closing.

We also appreciated Jeff's personable nature and words of encouragement through the two years of searching. Jeff assembled a Grade-A team to assist with the process. He connected us with our loan officer Lee-Ann Galapia, who made a typically stressful and invasive process extremely smooth for us. We also loved working with Kim Hanawahine, who tracked every step of escrow.

Jeff excels in being patient, knowledgeable, approachable and respectful. Bonus: He's also great with little kids! My 4-year-old felt comfortable with "Uncle Jeff" because Jeff took the time to engage with him during our meetings.

I will be recommending Jeff Char and the Better Homes and Gardens team to anyone seeking a realtor. Without hesitation.

Chris Hodge, Kakaako (Buyer)

Jeff Char did an outstanding job. His knowledge of the market and area were critical, especially in the currently HOT sellers market. Further, Jeff has an excellent list of connections in the business including lenders and inspectors. All of these helped make the process easy to navigate with timely communications and attention to detail.

Jonathan Culver, Kaneohe (Buyer)

Jeff toughened out the long search and fight with us the entire process. Never complained or gave any off putting gestures to anything we needed or asked of him. He pretty much was apart of the family for the better of 9/10 months. He always made himself available and followed up as promised.

In my eyes, and first experience of a home buyer, Jeff is the face of Better Homes and Gardens Real Estate. His patience alone let us know he had the right realtor.

Jeff was very attention to detailed. He had a keen eye and was able to provide advise and guidance from his years of experience.

This was a very tough market for us. I'm sure it was the same for any first time home buyer. Jeff led us to success and keys.

Richard and Robyn Hung, Mililani/Waipio (Buyer)

Jeff is a great realtor and friend that really cares about his clients. Jeff started out by giving us a call and doing a virtual online explaining and going through the documents step by step and making sure we understand the process when purchasing a home. He really took the time to explain the process and timeline from beginning to the end. Jeff is very trustworthy, dependable, knowledgeable, honest, passionate, punctual, reliable in every step that he takes with the transaction. Jeff’s assistant, Kim really made the home purchasing process as smooth as it can be through all the emails, communications, keeping everyone in the loop and informing us on all the deadline dates. Jeff Char and Kim Hanawahine really made sure that our expectation was met and exceeded without over promising and under delivering. We highly recommend anyone that is looking to purchase a home to contact Jeff Char.

Nina Sit, California (Buyer)

Jeff has far exceeded my expectations and really delivered on service. He is knowledgeable, patient, punctual, and honest. As a first time homebuyer, Jeff made me feel more confident in my decisions and guided me throughout this whole process. He was easily accessible and made sure all my questions were answered in a timely manner. I would highly recommend him to friends/family in the future.

Lindsey & Francisco, O’ahu (Buyer)

Dear friends of mine highly recommended Jeff to us. I was very impressed by our first conversation, as I could tell right away that Jeff is an expert in real estate on the island of Oahu. I could also tell that Jeff is a kind and thoughtful person, who asked all the right questions, and thoroughly considered our answers before advising the best properties available to show us.

Jeff arranged things seamlessly on our behalf. Every step of the home- buying process was made easy and without hassle. His network of professionals, i.e. inspectors and colleagues, were all thorough, kind, and highly referrable. Jeff maintained good humor throughout the process; always remaining positive and quick to share a laugh, which made the process more enjoyable then I could have imagined. I also learned a lot along the way- from the culture of the island to where to find the best poke! In the end, Jeff helped us find the perfect place for us that met all our wants and needs. His advice in the closing process was crucial: by following his advice, we won an accepted offer on a highly competitive property. I highly recommend Jeff to help you or your loved ones find their dream O’ahu home.

We really appreciated the presence of Stephanie and Scoop, as they were friendly, helpful, and great company! We also had the pleasure of meeting Taryn, who is charming to the max! All around, I felt good energy with all of the agents at Better Homes, and right at home in their company.

So grateful to have met you all, and for finding our home here on O’ahu. Mahalo!

Travis and Leslie Lee, Maryland (Seller)

Jeff Char can do it all! For our particular transaction, Jeff acted as a dual agent between us and the buyers. Simply stated, he is a wonderful person to work with. He manages to make everyone feel comfortable and secure in their decisions, and does not hesitate to explain things patiently or repeatedly if needed. He was always available to us, even though we are all the way on the east coast and there is a significant time difference between us. His response time often made me wonder if he ever slept!

Jeff has always been there for us from day one. He helped us purchase our first home and then helped us again in the selling of that same home. We felt like he really understood what we were going through having been with us from the construction phase of the home to the bittersweet sale of it. We would not hesitate to call him again for any of our real estate needs. We are glad to have found such a great professional, as well a great friend, in Jeff.

Jolene (Buyer)

Thank you Jeff for helping us find our perfect home! We couldn’t have done it without you!

Maricris McLane, Ewa Beach (Buyer)

Jeff did an amazing job helping me and my husband during this process. He was very detailed and helpful in every step of the way. I couldn’t have asked for a better agent to work with.

Jaymi Lukacs Honolulu, Hawaii (Buyer)

Jeff was very patient with Mike and I in our home search. We weren't exactly sure what we were looking for and Jeff really helped us figure that out. Once we found the property that was right for us, I completely trusted Jeff's advice when putting in our offer and working with the seller to come to an agreeable number. The closing process went smoothly as well. From our home inspection to the final walk-thru, Jeff was there every step of the way. He was always there to explain things that we didn't have a good understanding of, reassure us when we questioned things that were going on, and most of all make us feel completely confident with our purchase. Thank you Jeff for everything!

Jennifer Janssens - Ewa Beach, Hawaii (Buyer)

Jeff Char was so helpful from the very beginning. I knew very little about the home buying process, and Jeff took the time to explain the entire process that was easy for me to understand. He sat with me for several hours to break it all down. I know that he didn't have to do that, and it really made a positive impression on me. This was my first home buying experience and he definitely gave me the confidence and tools necessary for the process. Jeff was clear in communication throughout the entire home buying experience, and was always patient with my questions and concerns.

The part that stands out for me the most was the closing process. COVID 19 really shook things up. My closing date was constantly changing due to the home being a new construction. I also had a work trip that kept getting postponed. Of course, the closing and the work trip happened at the same time. This is where Jeff really saved me! I had returned from my work trip but was on quarantine. Jeff still made sure my closing happened on time by conducting the final walk through with the developer, and was able to get keys for me, all while streaming it virtually while I was quarantined. He later left the kewl ya in a lockbox for me to pick up on my own. I was so grateful for this! I can't thank Jeff enough for all the work he did for me! Thank you Jeff Char!!!

Scott & Susan McIntire, Honolulu HI (Buyer)

Jeff Char was excellent! My wife and I last bought a house in the early 90s and the whole process has undergone quite a change. Jeff patiently answered our many questions, gave us his recommendations and backed our decisions. The entire Better Homes team was very prompt in returning calls and emails. Very smooth process.

Once we chose our property, Jeff advised us on the bid and arranged all the required inspections, contracts and closing negotiations. We just had to give our consent and show up. Extremely professional and well organized.

Our house requirements evolved during our search process and Jeff shifted gears to ensure our needs were met. He patiently answered the thousands of questions we had throughout the process and used his extensive knowledge of the area real estate to meet our requests. Our satisfaction was his biggest concern. Always smiling and receptive his expertise and communication skills made this major life event very low stress. I couldn’t be more pleased with Jeff and his team.

Glad it’s over, but overall the process was as trouble-free as something this complex could be.

Charles Rothenberger, Honolulu, HI (Seller)

Jeff went beyond expectations.Helped with everything including getting his hands dirty to get the job done. He was critical in helping to sell the Condo. Fantastic team player. Will reccommend him to everyone. Thank You Jeff for making the experience GREAT. He really made us feel at ease in selling of the Condo. You cannot find a better person to help you with everything.

Mahalo Jeff

Mark - Honolulu, HI (Buyer)

Jeff Char was very professional and approachable. I am a first time homebuyer. As a medical professional with variable and limited hours, Jeff accommodated me and took the time to explain things. He worked very hard on my behalf. He strives for excellence and I am convinced that he believes that his clients deserve nothing less. Lastly, I appreciated his timely and clear communication.

Kim Hanawahine (senior transaction manager) was also timely and clear with communication from opening to closing escrow.

Awesome experience! I still can't believe that I am a homeowner! I would definitely recommend Jeff Char and Better Homes and Gardens without reservations.

Briankeith and Linda, Hawaii Kai (Buyer)

My wife and I met Jeff Char while we were randomly looking at open houses around the Hawaii Kai / Kalama Valley area. We really appreciated his friendliness and "no pressure" salesmanship.

What made us stick with Jeff Char as our broker was our experience with him during our initial set of open house tours. He was very patient, organized, and knowledgeable of each listing and their general location.

We will definitely consider having Jeff Char as our broker if we decide to purchase another home in the future, and highly recommend him to anyone presently purchasing a home.

Troy Yamada - Kaneohe, HI (Buyer)

I couldn’t be more impressed with the professionalism of our agent Jeff Char. His hassle free approach made our home buying experience very enjoyable and exciting. He took the time to explain everything in detail, in words and terms that I, a first time home buyer could easily understand. Jeff was as honest as honest can be and I never felt that he was pressuring us just to make the sale. Once we found our perfect home, he really went out of his way to make sure that we got exactly what we wanted. His knowledge of this business really shows. I would highly recommend Jeff Char and Better Homes and Gardens Advantage Realty to anyone that is looking to buy or sell their home.

Matt Zahn, Honolulu (Buyer)

Jeff was an asset during the entire search and purchase experience. His knowledge of the local market, the history of the properties visited, and his drive made this a relatively painless experience.

He was always prepared for the viewings of properties, and when I put in my initial offer on a short sale property he was engaged with the sellers agent to enable the process. When a different property became available Jeff was able to rapidly shift to supporting the purchase of the new property. I appreciate that dedication in supporting my property purchase.

I would wholeheartedly recommend Jeff to anyone who is looking to purchase a home in Honolulu. His friendly and engaging personality made the drudgery of looking at properties and going through the purchase process a lot less onerous.

Ron & Angie L., Aiea, HI (Buyer)

My wife and I were first time home buyers and didn't know where to start. We were nervous and clueless when we walked into the office of Better Homes and Garden Real Estate Advantage Reality and was met with Jeff Char. Jeff was very personable which made us immediately feel comfortable and less nervous. He introduced himself with a smile on his face and showed us around the office before even sitting us down to talk about the process of looking for a home. He was very thorough in his explanations and knowledgeable about the steps of buying a home.

My wife and I were so impressed that we asked him to be our realtor and to help us find the perfect place. Jeff made sure that we got all the latest listings specific to our needs and wants and even drove us to see the places that sparked our interest. He would walk us through the pros and cons of each property we seen and would always make sure we were well informed.

When we finally found a place we really wanted, Jeff started the process of placing an offer and printed out how the timeline would go from that point on. Jeff kept in touch with us the whole way through and was available to answer all of our questions even when it came up late in the night and after his work hours. He would always give us courtesy calls to see how we were doing and to ask if we needed help with anything, which we appreciated.

He would show up to our home inspections to make sure everything went well and even helped us ask questions to benefit our decision, we truly believe he had our best interest at heart.

As first time buyers we couldn't have asked for a better realtor and we're glad we chose Jeff. The whole process was flawless and Jeff was there in the end to hand us our keys with a big bow placed on the front door. He found us our perfect forever home.

Terrence Lopaka Pinto-Kanae (Buyer)

This was a very exciting yet scary event in my life and was doing it all alone. I had no one to hold my hand. Luckily Jeff was there to comfort me and help me make good decisions and point out things i may have over looked! He was an excellent support and helped me every step and answered all my questions no matter what time of day, night or even early morning! He made this process much easier and comfortable for me. Im a worrier and a stressor and he helped keep me calm! He had his hands full with me and i think he did an excellent job!

Tisha & Keith, Honolulu (Buyer)

Normally we'd skip the comments section of a survey, but in this case, our experience with Realtor Associate, Jeff Char, was outstanding.

Jeff has excellent customer service skills, very down to earth, detail oriented, professional, and trustworthy. As first time home buyers, the process of looking for and buying a home for the first time was very daunting and stressful. Jeff was very helpful in guiding us through the home buying process, always available to answer our questions or concerns and kept us apprised of upcoming deadlines to keep us on track.

We would definitely recommend Jeff Char to anyone looking for a place to call home as he is not only knowledgeable about his profession, but is very passionate and committed to finding the right home. It would be a pleasure to work with Jeff in the future.

Ben, Honolulu (Seller)

Jeff worked very hard to ensure we were happy and things were getting done when they were needed. He went above and beyond what I expected from a realtor.

Denise Karabinus (Buyer)

We met Jeff at a local Open house. He left a great impression on us. He shared his knowledge of the local market but wasn't pushy. He followed up by adding us to the MLS listing and started sharing properties we were interested in. When we got more serious about looking for a place we contacted him because we felt he would work hard to help us find the right home.

Jeff made our home buying experience extremely easy and stress free. He stayed in contact with us every step of the way and made sure we understood what are options were. I felt that Jeff was very attentive and that own home buying experience was important to him. Our relationship was just about making a sale but really about finding the right home for us.

Jeff has excellent communication skills. He is personable and knows the ins and outs of the realty market here in Honolulu. He did not leave anything to chance or assume that we knew anything. He explained the contracts in detail and gave a us a quick call to check in whenever we got to a new step in our home buying process.

We had a tight deadline for finding our home and completing the home buying process. The team we worked with made the process seamless. I recommend this team very highly and without hesitation.

We had an excellent home buying experience. I recommend Jeff without hesitation.

Drew Reynado, Hawaii Kai (Buyer)

My first home purchase could not have been any better! Jeff made sure that I was comfortable with the process and took the time to explain each step, form, and signature. He worked hard for me during negotiations, getting me a good deal on the home of my dreams. His organization and attention-to-detail ensured a smooth transaction, but he didn't stop there. To this day, Jeff continues to reach out, making sure that I am attacking my to do list as a homeowner. I am very thankful for Jeff and feel blessed every time I pull up to my driveway. People talk about flipping houses, but I love my home so much, I'll be set for life in Hawaii Kai! Thank you Jeff